Acceptable Use Policy

This Acceptable Use Policy defines the types of businesses and activities that are permitted and prohibited on the WarmShell platform. By using our services, you agree to comply with this policy in addition to our Terms of Service.

WarmShell provides physical business addresses and related infrastructure services. We maintain strict standards to protect the integrity of our addresses, the safety of our clients, and compliance with applicable laws.

The following business categories are strictly prohibited from using WarmShell services: unlicensed money services businesses (MSBs) and money transmitters, unlicensed cryptocurrency exchanges or mixing services, cannabis or marijuana-related businesses (regardless of state-level legality), adult entertainment or pornography production and distribution, weapons, firearms, ammunition, or explosives dealers, illegal drug manufacturing or distribution, and unlicensed gambling or betting operations.

Additionally prohibited: businesses on OFAC sanctions lists or designated as Specially Designated Nationals (SDN), shell companies with no legitimate business purpose, pyramid schemes or multi-level marketing operations with no genuine product, counterfeit goods manufacturers or distributors, and any activity illegal under US federal law or the laws of the state where your address is located.

You may not use WarmShell services to: misrepresent your business location or physical presence to banks, regulators, or government agencies, register more companies at a single address than your plan allows, sublease, share, or transfer your address assignment to any third party, use our address for any purpose not related to legitimate business operations, submit fraudulent or falsified documents during KYC verification, or create multiple accounts to circumvent plan limits or prior enforcement actions.

Account misuse includes: sharing login credentials with unauthorized individuals, using automated tools to scrape or interfere with the platform, attempting to access other users' data or accounts, circumventing security measures, rate limits, or access controls, and using the platform to send spam, phishing emails, or unsolicited communications.

Each account must represent a real person with a verified identity. Fictitious identities or stolen identity documents will result in immediate account termination and may be reported to law enforcement.

You are responsible for ensuring your business operations comply with all applicable local, state, federal, and international laws. This includes but is not limited to tax obligations, business licensing requirements, industry-specific regulations, and sanctions compliance.

WarmShell performs initial KYC screening at onboarding and periodic compliance reviews. You must promptly notify us of any material changes to your business type, ownership, or legal status.

Violations of this policy may result in: a formal warning with a deadline to remedy the violation, temporary suspension of services pending investigation, immediate termination of your account without refund, forfeiture of any remaining subscription credit, and reporting to relevant law enforcement or regulatory authorities where required by law.

The severity of the response depends on the nature of the violation, whether it was intentional, and whether it poses risk to other WarmShell clients or our address integrity.

If you become aware of a violation of this policy by another WarmShell user, please report it to compliance@warmshell.io. Reports may be made anonymously. We investigate all credible reports and take appropriate action.

WarmShell reserves the right to update this Acceptable Use Policy at any time. Material changes will be communicated to active subscribers at least 30 days before taking effect. Continued use of the platform after changes take effect constitutes acceptance.

For questions about this policy: compliance@warmshell.io