Virtual office in Serbia: a registered company address in Belgrade and Novi Sad

A virtual office is a real address at which a company is registered with the APR and receives its mail, without renting separate premises. Below: how it works under Serbian rules, who it suits, what the service includes and when a physical office is the better choice.

What a virtual office is and whether it is legal in Serbia

The Companies Act requires a company to have a sedište — an address on the territory of Serbia from which it is managed. It is entered in the APR register and printed on invoices and contracts. The law does not require the company to own the premises or rent a whole office: a contract granting the right to use the address and receive correspondence is enough.

A virtual office is exactly that kind of contract with an operator who holds the premises, receives the mail, puts up a nameplate and confirms the contract during a tax inspection. The service is legal and widely used by sole traders and small DOO companies; the risk arises only with addresses that have no real servicing, which the tax office treats as fictitious and for which it refuses the PIB or VAT registration.

Who a virtual address suits

A virtual address does not suit activities tied to premises: trade, warehousing, manufacturing, catering, medicine. For those, the inspection checks the premises themselves and whether they match the activity.

  • Sole traders on the flat-rate tax — freelancers and IT contractors who work remotely
  • DOO companies with no employees and no VAT registration: development, consulting, online services
  • Foreign founders at the registration stage, before moving to Serbia
  • Holding and project companies that need an address rather than a workplace
  • Companies from other cities that need an address in Belgrade or Novi Sad

What the WarmShell virtual office includes

Forwarding of originals abroad, a dedicated workplace and a meeting room are included in the Standard plan — a physical office for €80 a month. You can move from a virtual to a physical office at any time without re-registering the address.

  • An address in the centre of Belgrade or Novi Sad for registration with the APR and for use on documents
  • A contract with the details of the premises and the right to register the sedište — accepted by the APR, the tax office and banks
  • Receipt of letters and notices; scanning to the dashboard within 24 hours
  • Instant notifications about letters from the tax office, the APR, courts and banks
  • A nameplate with the company name at the address
  • Confirmation of the contract during a tax inspection
  • Support in Russian, English and Serbian

What the tax office checks at a virtual address

The Tax Administration (Poreska uprava) issues the PIB automatically at registration, but reserves the right to check the address — on voluntary VAT registration, on a change of sedište or on a signal from a bank. The inspector visits the address and verifies whether the register matches reality.

  • The contract with the operator: its term, the details of the premises, the right to use the address as the sedište
  • A nameplate with the company name and a mailbox
  • Who receives the mail and how it reaches the director
  • Whether the director or an authorised person can attend at the address by arrangement
  • Whether hundreds of companies are registered at the address without being serviced

Virtual or physical office: how to choose

Take a virtual office if

  • You are a sole trader on the paušal or a DOO with no employees
  • You are not planning VAT registration within the next year
  • You work remotely and come to Serbia rarely
  • You need an address for the bank, the APR and client contracts

You need a physical office if

  • The company is registering for VAT — the inspector expects a presence
  • The director is applying for a residence permit and wants to show a real workplace
  • You have employees on employment contracts
  • You receive clients and partners in person

How to set up a virtual office

  1. Choose the city and the address in the catalogue — Belgrade or Novi Sad.
  2. Take out the Basic plan online and sign the contract electronically; payment by card or SEPA transfer in euros.
  3. Upload your passport for identity verification — banks and the tax office require the operator to know its clients.
  4. Receive the document package for the APR and register the company or the sole trader.
  5. After registration, state the address at the bank, on invoices and in ePorezi; mail starts arriving in the dashboard.

The cost of a virtual office in Serbia

WarmShell plans

Basic — virtual office

€350 a year when paid annually

€35 a month
Standard — physical office

workplace, meeting room, mail forwarding

€80 a month
Advanced — office and bookkeeping

plus monthly bookkeeping, VAT, reports, residence permit support

€275 a month

Virtual addresses from other operators in Belgrade cost €30–60 a month; make sure the price includes mail handling and confirmation of the contract during an inspection.

Questions and answers about the virtual office

Will the APR accept a virtual address at registration?
Yes. The APR registers any address on the territory of Serbia and does not ask for a lease agreement. The contract will be needed later — by the tax office when issuing the PIB and by the bank when opening the account.
Will a bank open an account for a company with a virtual address?
Yes, banks accept a virtual office contract as proof of address. Some additionally ask for a description of the activity and details of where the director actually works.
Can you register for VAT with a virtual office?
Formally yes, but on voluntary VAT registration the inspector often visits the address and expects to see a company presence. For VAT payers we recommend a physical office.
What happens to the mail?
Letters are received during working hours, scanned within 24 hours and appear in the dashboard with a notification. Originals are stored and handed over in person; forwarding abroad is available on the Standard plan.
Can a virtual office be used for a residence permit?
The ground for the residence permit is the company itself, not the type of office. A virtual office contract is accepted, but the MUP inspector may ask where the director actually works; for the residence permit a physical office is safer.
How do you terminate the contract and change the address?
The subscription can be cancelled at any time and runs until the end of the paid period. A new address is registered with the APR on application with a fee within a few working days; the previous operator must receive mail until the register entry changes.

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